Privacy Policy
Fitbrisk Fitness Ltd. ("Fitbrisk") controls the personal data gathered on fitbrisk.shop. This policy covers what we collect, why, how long we hold it, who can access it and what rights belong to you.
Who is responsible
Fitbrisk Fitness Ltd., 112 Kirkstall Road, Leeds, LS4 2AG, United Kingdom. For privacy questions, reach [email protected].
Legal framework
Personal data is handled under UK GDPR and the Data Protection Act 2018 and the applicable rules in United Kingdom. If this policy conflicts with the law, the law wins.
What we collect
Placing an order means we collect what's needed to deliver it: your name, delivery address, email, phone and order contents. This site never collects or stores card details. Browsing the site logs technical data, IP address, browser, pages viewed, through the cookies listed below.
- Customer contact and shipping details, including name, address, email address, and phone number
- Transaction and purchase history, including order contents, order value, and delivery preferences
- Technical telemetry and device diagnostics, including IP address, browser type, and device identifiers used to secure and operate the storefront
- Customer support communications, including emails, chat transcripts, and return or complaint records
Why we use it
- To process orders, deliver them and manage returns.
- To respond to your questions and send order updates.
- To keep the site secure and understand how it's used.
- To send offers, but only if you opted in, and you can opt out of any message at any time.
Who sees this data
Couriers get your delivery details. The payment provider gets what it needs to process payment. Hosting and analytics partners handle data for us under contract. We don't sell personal data, period.
The California Consumer Privacy Act (CCPA/CPRA) does not apply to Fitbrisk, as the store operates exclusively within the United Kingdom and is governed by the UK GDPR and the Data Protection Act 2018. Fitbrisk does not sell, rent, or trade any customer personal data to third parties under any circumstances.
How long we hold it
Order data stays as long as accounting law demands, then gets deleted. Account data remains until you close the account. Analytics data is kept 14 months.
Your rights
As a data controller operating in the United Kingdom, Fitbrisk processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Customers have the right to request access to their personal data, request correction of inaccurate data, request erasure of their data, request restriction of processing, object to certain processing, and request portability of their data to another provider, by contacting Fitbrisk using the details above.
Security
Fitbrisk does not collect, process, or store any bank card or payment card data of any kind, because the store accepts only Cash on Delivery, paid directly to the courier upon receipt, and Direct Bank Transfer, with account details supplied in the order confirmation email. No payment gateway or card-processing system is used at any stage of checkout.
Questions about this policy
Email [email protected] or call +44 113 940 8295 during Mon-Fri 10:00-18:00, Sat 09:30-14:45. Every request gets answered within one business day.
- Merchant
- Fitbrisk Fitness Ltd.
- Registered address
- 112 Kirkstall Road, Leeds, LS4 2AG, United Kingdom
- [email protected]
- Phone
- +44 113 940 8295
- Working hours
- Mon-Fri 10:00-18:00, Sat 09:30-14:45
- Registration
- Company No. 16418304